Business Workflow Bot
WhatsApp Bot
WhatsApp workflow bot for restaurants and retail — menu browsing, order taking, status updates, and admin notifications in one connected system.
Problem
A restaurant chain took orders via WhatsApp manually — menu photos, modifications, and branch routing created chaos at peak hours.
Solution
WhatsApp workflow bot with menu images, structured order taking, status updates, and branch-specific routing for staff.
The challenge
Customers loved ordering on WhatsApp but messages were unstructured — wrong branch, missing items, unclear modifiers. Staff re-typed orders into internal systems. The owner needed a WhatsApp chatbot developer who understood food service workflows.
Workflow bot
I implemented a guided flow: greet → show menu categories with images → collect item modifiers → confirm total → assign branch → notify kitchen. Customers receive status updates; admins can override or cancel through backend hooks.
Outcome
Peak-hour WhatsApp chaos dropped significantly. Orders arrive in a consistent format staff can act on immediately. The multi-branch setup scales as new locations open without retraining customers on a new channel.
Tools used
- Python
- WhatsApp API
- Image handling
- Order state machine
- Admin notifications
Results
- Structured WhatsApp orders with menu images
- Branch routing for kitchen staff
- Status updates to customers
- Less peak-hour message chaos
Highlights
- Menu image support
- Order management
- Admin dashboard hooks
- Multi-branch ready
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Project FAQ
Can Ahtasham build a similar project for my business?
Yes. Each case study on this portfolio reflects a real delivery pattern — WhatsApp bots, scrapers, APIs, and automations. Contact via WhatsApp or email with your scope for a quote and timeline. Projects are scoped transparently with milestones and post-launch support.
How long do automation and bot projects take?
WhatsApp chatbot MVPs typically take 2–3 weeks. Web scraping pipelines and email-to-Sheets automations often ship in 1–2 weeks. Custom Python APIs depend on complexity — most client backends launch within 3–4 weeks after requirements are agreed.
Do you provide ongoing maintenance after launch?
Yes. Bug fixes and small tweaks are included in the initial support window. Ongoing SEO/AEO/GEO, monitoring, and feature additions are available on monthly plans or per-task basis — so your automation keeps running as your business grows.